It's a Concert not a Concerto

I’ve written about Wilco, and hence Jeff Tweedy indirectly, before. So if you don’t like it why are you here? Yes, I’m going to write about Jeff Tweedy again.

I went to see Jeff Tweedy play a solo show in Montreal at L’Olympia. Just Jeff Tweedy and 6 or so acoustic guitars. It was seated (read shitty) but there was a bar (read double Jim Beams). So we proceeded to drink our way through the opening act, at the bar, and waited for the headliner. We were seated well enough in advance that we didn’t disturb the precious Mr. Tweedy.

Before I go on, a bit of historical perspective. Jeff Tweedy is well known as a curmudgeon (I know). In the past, he was quite acerbic about it (read when he was on painkillers) but now sort of comes across as funny. I say sort of because you always wonder if there’s a bit of F-You in there (there likely is). I read a review of the previous night’s show in Toronto and someone from the crowd yelled “turn it to 11!” Jeff Tweedy looks at his acoustic guitars and says “I don’t have anything that goes to 11.” Pretty funny, but you know he was thinking “screw you pal” on the inside.

So, knowing this, I was tempted all night to start some witty banter (read double Jim Beam) with Mr. Tweedy. Luckily, I refrained. However, he did play one of my favourite songs (I don’t recall which – double Jim Beam) and at one point I started clapping. Again, this is a concert, with people whooping, hollering and the like. At one point during the song, others joined me in clapping. I can keep time, trust me, I paid for the lessons to learn how to keep time. But I got bored pretty quickly, as I am wont to do, and grabbed my drink and stopped clapping. The song ends and Jeff Tweedy says “I’d like to thank…” and in my head the sentence concludes with “…Mr. Mills for joining me on this song as my percussionist.” Rather the sentence ended “…whoever got that guy to stop clapping, it was distracting.”

Come ON! It’s a concert and I clapped. Heaven forbid I have some fun at a show. At least, Mr. Tweedy, you didn’t get Jim Beam spilled on you like the guy, um, nowhere near me.

Toronto Sports Network - UPDATED

Updated at bottom.

I've complained about TSN being very Toronto-centric in my NHL draft diary but today's headlines really annoyed me. Here's a list of all the links to stories on TSN's main page this morning:

Tuesday, January 12, 2010

Canucks' Burrows slams referee after loss to Predators
Serena Williams dominates in Sydney to win 2010 debut
Veteran sumo wrestler Kaio notches record 808th win
Weber's game-winner leads Predators to road win over Canucks
Anderson makes 44 saves as Avs drop Flames in shootout
Pacers rally from 23 points down to stun Raptors
Maynard beats Diaz in Ultimate Fight Night main event

Monday, January 11, 2010

Serena Williams dominates in Sydney to win 2010 debut
Huge night by Nash helps Suns hold off Bucks
Pound: Figure skating a 'nightmare sport'
Wilson may shake up Leafs' lines to help Kessel out of slump
Walling: Saint Mary's to welcome Danton
Fast Break: Rautins says Bosh is the best Raptor ever
McGwire admits to steroid use during 1998 home run race
Report: Blue Jays scouting Delgado in winter league
McGwire's original testimony before Congress in 2005
Fleury apologizes for ripping Flames on his blog
Coveted LHP Chapman signs 6-year deal with Reds
Coyotes' Jovanovski suspended 2 games for elbowing
Bucks lose Redd for remainder of the season
Rangers, Guerrero agree on one-year deal
Double Play: McGwire deserves to be forgiven like Rodriguez
Blackhawks extend president McDonough through 2016
Stronger, Higher, Homer? Simpsons go curling
Canada names its Olympic long track team
Seahawks make it official with Pete Carroll
Flames host Avs, Canucks battle Preds in Monday action
Danton cleared to attend St. Mary's; expected to play hockey
Lindsey Vonn dimisses the hype
Eagles say McNabb will return for 12th season with team
Langenbrunner picked as USA's captain for Vancouver
Mark McGwire's full statement
Streaking Canucks gain ground in TSN.ca NHL Power Rankings
Canadian foursome set to tee off on PGA Tour in 2010
Heavy rain closes Olympic host mountain
Razor's Edge: Red Wings a model for resiliency
Watkins, Bowman, Chiu top Als' list of potential free agents
Texas Longhorns top men's hoops poll for the first time
Flashback: Beckie Scott waited to receive gold
Bosh, Raptors start brief road swing in Indy on TSN
More Wizards meet authorities about Arenas investigation
Six-goal week earns Canucks' Burrows first star honours
Chisholm: Of Bosh, Turkoglu, and the NBA trade deadline
Hall tops Seguin in Central Scouting mid-season rankings
Doughty piling up points since Team Canada announcement
Armstrong: Five improvements for Raptors to take next step
Jones versus Vera set for main event of UFC Fight Night 21
Tiger-Cats ink Peter Dyakowski to contract extension
Pens go for consecutive wins in clash with Wild on TSN2
Jayson Williams pleads guilty to '02 shooting; to serve time
Mavericks acquire Najera from New Jersey
Man U aims to reduce massive debts with bond sale
Bus attack highlights security concerns ahead of WCup
Sutter furious at laser pointer wielding Canucks fan
Cullen: First Fantasy Puck Mail of 2010
Schumacher's return to F1 begins with drive of GP2 car
Tom Hicks' son resigns as director of Liverpool
FIA to appeal court's decision to overturn Briatore's ban
Report: Canadians Stout, Goulet added to UFC 113 in Montreal
Henin pulls out with injury; upsets rule Monday in Sydney
Monfils withdraws from Sydney tournament
Lightning beat Devils in completion of suspended game
Henderson unifies lightweight title at WEC 46
Dansby's fumble return in OT helps Arizona to record victory

Noticeably absent is a story about a 4 point (FOUR!) game by Mr. Guillaume Latendresse of the Minnesota Wild. Gui! had a hand in every goal scored by the Wild last night. You'd think that in a country obsessed with hockey this would be headline news. Especially considering the network aired the game and Gui! is a Canadian boy. But it's not and I'll tell you why. It's the Toronto Sports Network and he's French (yep, I went there)!

First, the Toronto bias.

TSN needs room on its site for stories about who Phil Kessel's linemates are going to be, why Chris Bosh is the greatest Raptor of all time, who the Blue Jays are scouting and something about Homer Simpson. As if a story about who will be playing on a line with a guy on one of the worst teams in the NHL is bigger news than a guy who notches 4 points in a game and is a part of every scoring play. A 4 point night is nothing to scoff at and should be an entry on your site the day after it happens. You even showed the game, you must have had reporters on hand.

I'm tired of TSN calling itself Canada's National sports leader. It is Toronto's sporst leader. At least Sportsnet has 4 different channels based on region. TSN has 2 stations, but focused on Toronto. While RDS is obviously biased towards Montreal it is a French speaking station; it should be biased towards Canada's only French based team.

Now, the French Bias. This was covered by Bob Sirois in his book Le Québec mis en échec: la discrimination envers les Québécois dans le LNH (Quebec bodychecked: discrimination against Quebeckers in the NHL). Mr. Sirois contends that prejudice is alive and well in the NHL and he points this out with the lack of esteem held for French players when compared to anglophone peers.

You think Sirois' crazy? Again, the Latendresse story was not included in TSN's links. Also, have a look at all of the hockey related news above and see if you can find a French name. You can't. I understand that Fleury is a French based name, Theo is not French.

If it weren't for its grapple on sports in Canada, I'd be done with TSN. As it is now I watch RDS almost exclusively for games and news updates and will no longer visit TSN on the web. Frapper la rue TSN.

Update

Alex Burrows is from Quebec. His story is the first on the list above. However, his story is a story of a vendetta between him and a referree. The ref, Stephane Auger, was also involved during the Shane Doan racial slur. It all smells a tad funny, and while I'm not entirely sure what to think of it, since both Burrows and Auger are from Quebec, I still think it's incredible there was (and still) no mention of Gui!'s 4 point night against the Stanley Cup champion Pens.

Bad Corporate Citizens

It's been a while since something really grinded my gears enough to blog about (in case you didn't notice) but I just saw an article regarding what Wal-Mart and H&M do with unsold clothing. Here, read it and then come back, I'll wait.

So, how do you like them apples? Wal-Mart and H&M destroy and toss out clothing they can't sell rather than donate the clothing to charity. This incenses me to no end. Even sports teams send off the losing championship game clothing to third world countries (poor Jian thinks the Bills won 4 SuperBowls in a row).

Donating the clothing does more than help the poor people of NYC; it creates an image of a good corporate citizen. While I understand that Wal-Mart's image as a corporate citizen is spotless (where's that sarcastic font?), you can really never be too nice in the corporate world.

I don't really have much else to say that wasn't said in the article but if you didn't already have enough reasons to not shop at Wal-Mart, there's another. As for H&M, I could never handle the lineups so it's not like I have to stop shopping there, but I certainly won't even consider it now.

For shame.

Whatever Happened to Customer Service?

I've spent the past week plus trying to get my wireless smart phone up and running. Most of the trouble I've had can be traced to my service provider. I won't name them, but they provide me with my cable, Internet and wireless service. The astute among you will be able to figure it out.

The story begins on July 25, 2008, the day my cell phone stopped working. I had a Motorola Razor and I was quite happy with it. But all of a sudden, the screen stopped working. It just stayed black. While I could still use the phone to call people, I had no idea how to call people since most of my contact list is not committed to memory. So I had to replace the phone.

This all happened at the time when the IPhone was released so I thought I'd try my hand at one of those spiffy devices. My friend had one and I liked it a lot. I was due for an upgrade through my service provider and asked about the potential of getting the IPhone and the right to pay my service provider an extra $30 per month for a data plan.

"You're on the corporate plan." says the service rep.

"Oh yea," I say, "well I don't work for that employer any more, but whatever."

"Well," says the rep "because you are on the corporate plan you can't get the IPhone for the stated price. You have to pay $699."

"Then take me off the corporate plan." I say.

"Well, then it's like you are starting a new plan and aren't eligible for an upgrade and you'd still have to pay $699." says the rep.

"What?" I ask. "You mean that some homeless guy off the street can get the IPhone for $199 or whatever and I can't?"

"Um, yea."

At this point I'm getting frustrated. "What is the benefit of the corporate plan?" I ask.

"You get a better voice plan." says the rep.

I settle for another Razor. It had treated me well and I wasn't in the mood to fight with some guy that had little power or desire to help me anyhow. The phone cost me $20 and a 3 year commitment. Fast forward 1 year plus 1 week or so later and my Razor dies again. Same problem.

"I'm going to the service provider today and they are giving me a free phone and they are not making me sign an extended contract." I proudly proclaimed to my colleague. So I traipse down to my service providers' nearest location and ask for a free phone. Of course I get a lot of resistance, even though I've been a customer for 10 years and pay them more than $200 a month. After much back and forth I learn that they can do nothing for me unless I sign up for another 3 year plan. I can get a free phone if I want.

"But the phone is only a year old." I complain.

"Yea, but the warranty expired last week." is the response. At this point that I'm upset, but I can see there is no sense in arguing with this guy. Again, he has no power and he doesn't care. He's more interested in the girls walking down the street that he can see through the window. So, I settle for a free phone with the shortest contract commitment possible (which also happened to be the longest; 3 years).

I had the phone about 18 hours when I decided it was not the phone for me. I don't have a land line and since I use it all the time, I figured I should like my phone a lot. I convinced myself it was time to upgrade to a smart phone. So I go back to the service provider to see if the IPhone deals are any better for me since they have a $99 price point now. I knew I would get the same story, because I'm still on the corporate plan, but didn't see any harm in trying. So, I ask if I get can the IPhone for $99.

"Of course." replies the rep. "You should too. You'll love it." So he starts the process of setting me up on the IPhone. He's going through the system, typing away and asking me questions. I'm starting to think this is going to work. All of a sudden he makes a funny sound like he's not sure what's going on.

"Oh" he says, "you're on the corporate plan." He then explains that the cost 0f the IPhone for me is now $400 (a nice drop from $699). I ask about the Blackberry and they are roughly the same price. Essentially, I have to pay $300 more for an IPhone or $100 more for a Blackberry than somebody they have no history with. I even say this and he doesn't seem to care too much.

I ask again, "what is the benefit of being on this corporate plan?"

"Well, you own the phone." was the response this time. Now I've been a client of this service provider for some time and so is half of Ontario (or more). Everyone that buys a phone and signs up for a contract owns the phone. I explain this and the guy just looks at me like I explained the Pythagorean theorem to him in Mandarin.

"OK, get me off the corporate plan!" I demand.

"Sure." he says. He goes through the motions of taking me off the plan but stops.

"Um, you know the price of the phones won't change for you because we don't have any history of you.". I had heard this the previous year.

"OK, then cancel my plan altogether, I'm going somewhere else." I say thinking I'll trick them into bending over for me and pleasing the customer.

"Sure." he says, "but you'll have to pay us $20 for every month you committed too and didn't honour, about $460."

I'm losing my will to fight at this point.

"Fine." I say, "Keep me on the corporate plan and get me a Blackberry."

I decided to bend over, drop my pants and pay the extra $100 for the Blackberry. I chose the Blackberry because my employer does not support the IPhone and I wouldn't be able to receive work related messages. In retrospect this doesn't seem like the most logical decision making process. Do I really want work related e-mail messages?

"We don't have the model you want in stock today." he says. "But it will be here tomorrow. We'll set you up on a loaner phone and get you into the Blackberry tomorrow night."

I go to my IT department to make sure the model I'm getting is kosher with the network and all that jazz. They tell me I need to make sure I'm on the enterprise data plan and not the Internet data plan. I ask if they will know what I'm referring to and they assure me this happens all the time and my service provider should be well aware of the enterprise data plan.

So I go back to the service provider's location and I tell the rep that I need to be on an enterprise data plan, not the ordinary Internet data plan. I get the same blank look as the night before (remember, Pythagorean + Mandarin = dumb).

"There are two types of plans." I explain. "My employer only supports one. So if I want to get my work e-mail, I need the enterprise plan."

"All of our plans support enterprise." is the response. In fact, the rep went on to say "We're not (insert name of competition here)." He was being very indignant about the competition and bragging about his employer. He could tell I wasn't buying it and apologized. So he signs me up for a data plan.

I go to work the next day and install the necessary software and passwords so I can get my work e-mail linked with the Blackberry but it doesn't work. "You have the Internet data plan." my IT colleague tells me.

"Of course I do." I say. At this point I'm not surprised at all. I call the service provider to have the plan changed. I was on a 750MB a month plan, with no charge for overages for the first two months and an option to upgrade to 6GB per month for $30.

"You can't have the plan you initially purchased on the enterprise package." the service provider tells me. "Your choices are 7MB per month for $40 or 1GB per month for $45." "Also, you need to change your voice plan and addons like voicemail and texting." Essentially, my wireless bill is going up by $50 instead of the estimated $30 because of this corporate plan.

"OK, fine." I say. I'm getting used to being screwed over by now. "But wait, you mean 700MB per month right?"

"No, it is 7MB or 1GB for an extra $5." she says, which leaves me wondering who would get a 7MB data plan.

"OK, gimme the 1GB. And by the way, what is the benefit of this corporate plan again?"

"I don't know." This was the first honest answer I've had from any representative of the service provider.

My phone is working now, but I feel like Jody Foster in The Accused and I'm left with the following questions:

1. When did big companies stop caring about their customers? I have been a customer of theirs for 10 years and spend over $200 a month and they couldn't give me one damn free phone. I'd have settled for any piece of crap that dials and rings when its called (at first anyway).
   
2. Why don't the service reps know what they are talking about? They thought I could get an IPhone at a normal price and couldn't. They didn't know about the enterprise vs Internet data plan issue even after I told them about it.
3. Why do they offer these special plans that just cost you more money? I save $10 a month on a voice plan but have to pay $15 a month more for data, plus more for texting and voicemail, and $100 more for hardware. Hardly seems like a deal to me.

I've spoken to many friends and colleagues who are having the same issues their service providers. Even the service providers with different names have the same lack of service. Until Canada gets a real competitive market in telecommunications everyone better stock up on KY jelly.

Sometimes I Hate Grand Lake

Ok, the title isn't entirely true. I love Grand Lake, always. But when I was there last on vacation I saw many things that really grind my gears (technically many things, but one general thing in many forms).

If you've read my blog before you know that I like to think I'm environmentally friendly. Grand Lake is one of those places that make you want to be environmentally friendly. You have a huge beautiful lake, a picturesque back lake, plenty of forest, and even a family of osprey. My girlfriend even saw a deer during one of her bike rides.

I brought my bike with me to Grand Lake to 1) burn off Nana's cookies, cakes and pies and 2) to take in the sights. However I was just a few feet past the camps (their camps in NB, not cottages) and getting into the less populated area of the ride when I saw the first thing that upset me; a Tim Horton's cup. "It's alright", I think. It's just one litterer, or maybe a careless truck driver who's garbage flew out of the truck bed. Then, not even one full pedal of the bike later I see an empty box of Alpine, then a can of Alpine, then a pillow (a pillow!?!), then another Tim Horton's cup. It went on and on and on. The side of the road is littered with litter. It was like watching that episode of Mad Men when they just threw their garbage anywhere while on picnic.

Come on people of Grand Lake. It isn't that hard to find a garbage can. There's one just a few kilometres away in Douglas Harbour. You're ruining what is a beautiful part of the province. In fact, prior to re-branding NB's slogan to "Be...in this place" NB used to be the "Picture Province".

It's no surprise that given this lack of eco-friendliness that the area of the lake that was public (actually privately owned, but generously available for public use) is no longer. The owner decided that they didn't want to put up with the filth that people leave behind (even diapers). It's also no surprise that people ignore the no trespassing signs and continue to use the beach and litter. I implore you NBers and Grand Lakers, stop littering. You're really messing up my bike ride and picture taking. Maybe you think that you alone can't stop garbage from piling up. Well if everyone thought that way we'd end up with a big garbage island somewhere in the Pacific twice the size of Texas. Wait, what? We have one?

The National Part Deux (or Shut up and Sing)

I saw the National again tonight, but this time at Bluesfest. They were much tighter than the first time I saw them earlier this year. The show was great and I really have nothing bad to say about their set or their sound; it was awesome. But two things happened at the show that grinded my gears.

First, there was some bad weather. It rained about 3 songs into the show. It's been raining regularly Bluesfest and we now go prepared with raincoats and umbrellas. So we open said umbrella and apparently obstructed the view of some biatch behind us (you'll see why she's a biatch shortly). I appreciate that an umbrella can obstruct your view. I also appreciate you coming to tell me that the umbrella is obstructing your view in a polite manner rather than poking my girlfriend and saying "Are you serious?!?!There are people behind you!" No shit? There are people behind us at a concert? I had no idea. Whatever happened to politeness? There really is a better way to say that and it's not that hard. It involves a magic word that I'm sure Bert and Ernie taught you once.

The second thing that annoyed me has annoyed me with bands for years. From the Dixie Chicks to U2 and even to Pearl Jam, bands have felt the need to pass their political and social agendas on to their fans during shows. I don't mind if bands are political or work towards raising awareness for a cause or do whatever it is they do. In fact I applaud it. But I don't like it when a band stops playing a third of the way through their less than one hour set, grabs a sheet of paper (you didn't even memorize it?) and wastes five minutes telling me about World Aid. I came to see you sing. Shut up and sing.

Great show though.

Minute Car Wash on Catherine Street

I hope I don't have to make many posts like this but I am really angry with the Minute Car Wash on Catherine street.

A couple of weeks ago I drove to Vankleek Hill to buy some Beau's beer. A beer broke in my trunk and spilled so I needed to get that cleaned up. I decided to go to the Catherine Street Car Wash, an old school car wash that does shampoos as well.

I was happy with the inside detailing and didn't pay much attention to the outside, it seemed clean. But now, as I driving my car for the first time in about a week, I notice numerous scratches on the trunk, the front of the car, the door, everywhere. These scratches didn't exist before.

Thank you Catherine Street Car Wash, I don't have to worry about the first scratch on my car now (or the first 20).